Contact Us

Contact Memoriq

Have a question about your order, one of our products, shipping, returns, or anything else related to shopping with Memoriq? Our customer support team is here to help.

We want every stage of your experience with us to feel simple and transparent. Whether you need assistance before placing an order or have a question after your purchase has arrived, please feel free to contact us.

Customer Support

Email: support@memoriq.space
Phone: +1 716-984-9809
Mailing Address: 10205 Old State Road, Dalton, New York 14836, United States

When contacting us about an existing purchase, please include your order number and the email address used when placing your order. If your inquiry concerns a damaged, incorrect, or defective item, photographs of the item and packaging may help us review the issue more efficiently.

Order & Shipping Questions

For questions regarding order status, tracking information, delivery, or address details, please contact us as soon as possible.

Orders from Memoriq include free worldwide shipping, and our standard estimated delivery time is 7–14 days. Actual delivery times may occasionally vary because of customs processing, local postal services, weather conditions, carrier disruptions, or other circumstances outside our direct control.

Returns & Refunds

Eligible purchases may be returned within 30 days in accordance with our Return & Refund Policy.

Before returning an item, please contact us at support@memoriq.space so we can review your request and provide the appropriate instructions.

We appreciate every customer who chooses Memoriq and will do our best to make your experience with us pleasant from beginning to end.