Shipping policy
At Memoriq, we want stationery you love to be accessible wherever you are. We therefore offer free worldwide shipping on all orders.
Shipping Cost
Standard Worldwide Shipping: FREE
There is no minimum purchase requirement for our standard free shipping offer unless otherwise stated during checkout or as part of a specific promotion.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–14 days
Delivery times are estimates and may vary depending on the destination, carrier network, customs processing, local postal services, public holidays, severe weather, or other circumstances outside our reasonable control.
Order Processing
Orders require processing before shipment. Once your order has been prepared and handed to the appropriate carrier, available shipping or tracking information will be provided where applicable.
Please ensure that your email address and shipping details are correct when placing an order.
Tracking Your Order
When tracking is available for your shipment, tracking information may be sent to the email address associated with your order.
Tracking updates can occasionally take time to appear after a shipment enters the carrier's network.
International Shipping
Memoriq ships to supported destinations worldwide.
International shipments may be subject to customs procedures or import requirements determined by the destination country. Customs processing can occasionally extend delivery times beyond the original estimate.
Where taxes, duties, or other import charges apply, their treatment may depend on the destination and the information provided at checkout.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate delivery information.
If you discover an error in your shipping address after placing an order, contact support@memoriq.space as soon as possible. We will try to assist before the order ships, although changes cannot be guaranteed once fulfillment or shipment has begun.
Delayed or Missing Orders
If your order has not arrived within the expected timeframe, please contact us with your order number.
Our team will review the available shipping information and help determine the appropriate next steps.
Questions About Shipping
For assistance, contact:
Email: support@memoriq.space
Phone: +1 716-984-9809
Address: 10205 Old State Road, Dalton, New York 14836, United States